In-store Operations Support Colleague – Retail Operations Support

Job Description

Operations Support Associate | Primark

The Tone:
This is an in-store operations support role at Primark, focused on maintaining a safe environment and supporting operational excellence within the retail setting. Primark helps customers access high fashion at affordable prices, guided by values of being caring, dynamic, and succeeding together. This role is instrumental in ensuring both safety and a positive shopping experience for customers and colleagues.

The TL;DR
• Role: Early Career
• Location: In-person
• Pay: $17.88 hourly
• Team: Supports the Store Manager and the Environmental Health & Safety (EHS) Lead
• Mission: Support in-store safety and operational excellence for an amazing shopping experience.

What You’ll Actually Do
• Safety & EHS Management: Proactively mitigate hazards, conduct EHS training programs for new hires and refreshers, and support compliance activities.
• Operational Support: Support the customer experience by printing POS tickets and assisting with price adjustments.
• Maintenance & Technology Coordination: Raise maintenance repair orders, liaise with contractors, and assist with reporting and resolving technology repairs.
• Inventory & Supplies Management: Order PPE, store stationary, shop floor hardware, and ensure First Aid kits are fully stocked.
• Administrative & Reporting: Input updates to systems, maintain stock file accuracy, manage the lost property process, and conduct routine self-audits.

The Must-Haves
• Background: Entry-Level, with a passion for store operations and for providing great colleague and customer experiences.
• Experience: Demonstrated proficiency in administration, data entry, and general computer skills.
• Skills: Strong organizational abilities, effective interpersonal communication, attention to detail, and a proactive, self-motivated approach.