HR Coordinator

Job Description

HR Coordinator | ServiceMaster® Brands

The Tone:
This is an early career role at ServiceMaster® Brands, offering a hybrid work arrangement with 2-3 days in the office and the rest remote. ServiceMaster® Brands is a leading provider of residential and commercial services, operating 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually across nine countries. The company is on a path to double its size, a future fueled by empowered teams and bold ideas, and aims to become the most admired brand in every industry it serves. This HR Coordinator role is essential for providing foundational support across the Human Resources team, helping manage crucial HR operations, and contributing to a positive employee experience, thereby directly supporting the company’s growth and mission to “be there when you need us.”

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid
• Pay: $24 hourly
• Team: Supports the HR Business Partner team, assisting Compensation & Benefits and People Analytics/HRIS teams.
• Mission: Support HR operations and employee needs to ensure efficient processes and a positive employee experience.
• Tech Stack: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

What You’ll Actually Do
• Employee Support: Serve as the primary point of contact for the HR department inbox, professionally responding to level one employee requests and escalating complex inquiries in a timely manner.
• Onboarding & Offboarding: Assist the training team with onboarding activities, including scheduling and material preparation, while also supporting employee offboarding processes such as exit surveys and documentation.
• HR Program Administration: Support the administrative elements of various HR programs, initiatives, projects, and annual processes, including policy acknowledgments, training tracking, and audits.
• Data and Records Management: Maintain accurate HR files through data entry, document management, and recordkeeping, ensuring compliance with all company policies.
• Employee Engagement & Recognition: Contribute to employee engagement activities, wellness initiatives, company events, and the distribution of employee milestone reports for recognition efforts.

The Must-Haves
• Background: Entry-level professional with a Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent experience.
• Experience: No specific years of prior professional experience are explicitly required for this role.
• Skills: Strong organizational skills, meticulous attention to detail, excellent verbal and written communication, ability to handle confidential information with professionalism and discretion, a strong customer service mindset, and proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Bonus: Previous internship experience or administrative support experience is preferred.