Human Resources Coordinator

Job Description

Human Resources Coordinator | West Capital Lending

The Tone:
This is a full-time, in-office role at West Capital Lending, located in Tempe, AZ. West Capital Lending is an expanding organization committed to delivering exceptional service and building strong relationships for its clients and team, operating in a collaborative environment where accuracy, accountability, and professionalism are paramount. This Human Resources Coordinator role is crucial for providing essential administrative support to the HR team and a growing workforce, directly impacting the employee experience from onboarding through offboarding and ensuring the smooth operation of vital HR processes.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Tempe, AZ
• Team: Supports the HR team and a growing workforce.
• Mission: This person ensures smooth and accurate HR administrative processes, especially for new and departing employees, and provides first-level support for employee inquiries.
• Tech Stack: Microsoft Suite (Word, Excel, PowerPoint), Payroll/Benefits/HRIS system

What You’ll Actually Do
• Onboarding Coordination: Perform comprehensive onboarding activities for new employees, including receiving and coordinating new hire paperwork, and working directly with managers to support related new hire needs.
• Employee Record Management: Establish, organize, and meticulously maintain confidential employee records, ensuring complete accuracy and compliance with internal guidelines.
• HR System Data Entry: Assist with the preparation of offer letters, precise new hire data entry into Payroll/Benefits/HRIS systems, and manage background checks and I9 document verification processes.
• Personnel Action Documentation: Prepare and process essential documentation for various personnel actions such as transfers, rate changes, manager changes, or other personnel updates as required.
• Employee Support and Inquiry Management: Provide first-level support to employees for basic benefits, payroll, and policy process queries, serving as the primary point of contact for monitoring and escalating inquiries sent to the HR Inbox.

The Must-Haves
• Background: An early career professional with a minimum of 1-2 years of experience in administrative or human resources functions, demonstrating foundational knowledge in HR operations.
• Experience: Proven proficiency in the Microsoft Suite, including Word, Excel, and PowerPoint, with specific experience in creating presentations, organizational charts, performing data manipulation, utilizing pivot tables, and generating Excel reports.
• Skills: Exceptional attention to detail and accuracy, particularly when handling confidential employee information; strong organizational skills with the ability to manage multiple tasks efficiently within established deadlines; a collaborative team player possessing strong customer service skills to effectively support managers and employees; and a dependable, professional individual who fully understands and maintains the essential need for confidentiality.