Grocery Team Member

Job Description

Grocery Team Member – Whole Foods Market

As a member of the Grocery team at Whole Foods Market, you will play a crucial role in providing excellent customer service and maintaining the quality and presentation of our grocery products. This entry-level position involves a variety of tasks, from receiving and stocking products to ensuring a clean and appealing shopping environment. You’ll be a vital part of a team dedicated to WFM standards and core values, promoting a positive company image through courteous, friendly, and efficient service.

Job Responsibilities

• Product Management & Display:
  • Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked.
  • Perform front-facing of products, check codes, rotate stock, and remove out-of-date items.
  • Stock and clean grocery shelves, bulk bins, frozen, and dairy cases.
  • Monitor and prevent spoilage, communicating waste effectively to buyers, Team Leaders, and shift supervisors.
  • Maintain back stock in good order.
  • Assist with the sampling program, ensuring sample areas are full, clean, and appealing.
  • Complete required worksheets for spoilage, sampling, temperature, and sweeps.
  • Assist with periodic inventory checks.
• Customer Service & Sales:
  • Provide excellent customer service, addressing customer needs in a timely and effective manner.
  • Model suggestive selling techniques.
  • Answer phones and pages promptly and courteously.
  • Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Operational Compliance & Safety:
  • Arrive at the workstation on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintain a clean and sanitary working and shopping environment, including equipment, in accordance with WFM cleanliness and safety standards.
  • Perform opening, mid, and closing duties as assigned, ensuring accuracy of signs and pricing.
  • Immediately report safety hazards and violations.
  • Perform other duties as assigned by store, regional, or national leadership.

Job Skills

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Proactively read labels and familiarize oneself with various products.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Experience

• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Compensation & Benefits

The wage range for this position is $19.00-$25.40 Hourly, commensurate with experience.

Whole Foods Market offers “Whole Benefits,” a wide range of benefits for Full and Part-Time Team Members, which may include:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health & wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry-level Team Members who successfully complete their first 90 days of employment and who remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.

Equal Employment Opportunity

Whole Foods Market is committed to providing a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Hiring and promotions are based solely on qualifications for the position to be filled and business needs.

We encourage and recommend all candidates to apply via our official site to ensure accuracy and avoid fraudulent career sites.