Graduate Student Services Specialist II

Job Description

Graduate Student Services Specialist II | Iowa State University

The Tone:
This is a full-time role at Iowa State University, located in Ames, IA. The university’s Department of Chemical and Biological Engineering (CBE) is dedicated to advancing knowledge and educating future leaders in its field. This specialist position is crucial for ensuring the smooth academic journey and overall well-being of graduate students, fostering a supportive and high-achieving educational environment from recruitment through graduation.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Ames, IA

• Team: Department of Chemical and Biological Engineering (CBE)
• Mission: To support the academic experience and success of graduate students and maintain the excellence of the department’s graduate programs.
• Tech Stack: Workday

What You’ll Actually Do
• Graduate Program Coordination: Coordinate a comprehensive range of academic activities, processes, and services specifically for Chemical Engineering graduate students.
• Student Lifecycle Management: Oversee the entire graduate student journey, from supporting recruitment and coordinating admissions to planning onboarding, monitoring degree progress, and facilitating separation procedures.
• Financial and Administrative Support: Manage graduate student stipends, tuition, and funding details, along with coordinating all student employment actions and broader departmental academic activities.
• BME Senior Design Leadership: Lead the coordination of Biomedical Engineering (BME) Senior Design projects, including team assignments, project approvals, compliance tracking, and organizing the semester poster session.
• Communication and Record Keeping: Serve as the primary point of contact for all graduate program inquiries, manage communications with prospective and admitted students, and maintain accurate student records and reports.

The Must-Haves
• Background: Bachelor’s degree. This is an intermediate-level position requiring solid professional skills and a broad working knowledge to address moderately complex issues.
• Experience: 2 years of related experience. Experience should include the independent coordination of multiple activities and projects, alongside analyzing, managing data, and generating reports.
• Skills: Data management, Report generation, Project coordination, Effective communication, Student support.
• Bonus: Demonstrated ability to independently coordinate multiple activities and projects; proven experience with analyzing, managing data, and generating reports.