General Manager

Job Description

General Manager | Vision Hospitality Group, Inc.

The Tone:
This is a full-time role at Vision Hospitality Group, Inc., managing hotel operations. The company operates as an entrepreneurial organization, driven by imagination and committed to diversity and teamwork. This role is crucial for fostering a culture of continuous learning, hard work, and inclusivity, directly impacting associate and guest satisfaction and ensuring the property contributes positively to its community.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person
• Team: Manages department managers and other associates, reports to management.
• Mission: Lead the overall operation of a hotel to achieve superior guest and associate satisfaction, meet financial goals, and uphold brand and company standards.

What You’ll Actually Do
• Hotel Operations: Oversee the entire hotel operation, including hiring, training, budgeting, sales, and revenue management.
• Guest and Associate Satisfaction: Drive exceptional guest service results and foster associate satisfaction by living the “ONE TEAM. ONE VISION.” philosophy and providing personalized service.
• Performance and Compliance: Set and implement annual goals, monitor team performance, and ensure adherence to all brand and Vision Hospitality Group standards, policies, and legal requirements.
• Financial Stewardship: Develop and manage annual operating and capital budgets, ensuring full compliance with Vision corporate accounting procedures.
• Community and Growth: Lead the hotel’s Sales & Marketing efforts, contribute to annual Marketing plans, and promote internal growth programs while actively partnering with the local community.

The Must-Haves
• Background: Managerial career level with core domain knowledge in hotel operations and hospitality management.
• Experience: A minimum of one year of previous hotel experience is required, with AGM or operations management experience preferred.
• Skills: Possess excellent communication, leadership, problem-solving, and interpersonal skills; capable of maintaining confidentiality, ensuring safety and security of assets and people, and working a flexible schedule including nights, weekends, and holidays.
• Bonus: A desire to operate a “best in class” hotel, coupled with values of dedication, respect, excellence, community focus, and a spirit of service.