Fulfilment Intern

Job Description

Fulfilment Intern | Atlys

The Tone:
This is an internship at Atlys, located in-office. Atlys is building an AI-first platform to remove friction and uncertainty from travel, having processed visas for over 1 million travelers across 127 countries. This role is crucial for supporting the end-to-end processing of visa applications and learning how high-quality travel operations function at scale. It is a hands-on, on-ground position where attention to detail, reliability, and a strong willingness to learn are essential every day.

The TL;DR
• Role: Internship
• Type: 6-day work week
• Location: In-office
• Team: Regional operations team
• Mission: Support the end-to-end processing of visa applications and contribute to high-quality travel operations.

What You’ll Actually Do
• Customer Support: Support customers through the visa process by helping communicate requirements, documentation, and next steps.
• Document Review: Review visa documentation for completeness and accuracy, escalating issues or missing information when needed.
• Stakeholder Coordination: Coordinate across teams and external stakeholders to help keep applications moving and support communication with consulates and embassies.
• Progress Tracking: Track application progress closely and help ensure customers receive timely updates on status and required actions.
• Data Confidentiality: Support accurate and reliable execution by maintaining customer data confidentiality and contributing to a smooth experience from start to finish.

The Must-Haves
• Background: Entry-Level, seeking to build real-world experience in operations.
• Experience: A hunger to learn and take ownership in a fast-moving environment.
• Skills: Detail-oriented and organized with the ability to manage multiple tasks accurately; clear and confident communication, both verbally and in writing; comfortable using digital tools, learning new systems, and figuring things out quickly; proactive, dependable, and willing to get hands-on.