Financial Advisor / Small Business Specialist

Job Description

About the Job: Financial Advisor / Small Business Specialist

At Bank of America, our core mission is to empower financial lives by fostering meaningful connections. We achieve this through Responsible Growth, delivering exceptional value to our clients, teammates, communities, and shareholders daily.

Being recognized as a Great Place to Work is fundamental to our Responsible Growth strategy. This commitment encompasses cultivating an inclusive workplace, attracting and nurturing top talent, supporting our teammates’ holistic well-being (physical, emotional, and financial), recognizing and rewarding outstanding performance, and making a tangible impact in the communities we serve.

Bank of America advocates for an in-office culture with specific attendance requirements, balanced with an appropriate level of flexibility for our teammates and businesses, considering the nuances of each role.

Join Bank of America to build a thriving career, with abundant opportunities for learning, growth, and making a significant impact.

Job Description

This role is designed for a dedicated professional responsible for delivering specialized and personalized financial services. You will provide expert advice and guidance to financial center clients across the entire spectrum of borrowing and banking solutions, tailored to each stage of their life plan.

Key responsibilities include:

• Acquiring new client relationships and deepening existing ones.
• Conducting thorough client meetings to understand their financial aspirations.
• Presenting customized financial solutions to help clients achieve their goals.

Success in this position requires effectively balancing robust sales performance, diligent operational risk management, and exceptional client relationship care, all while leveraging your specialized expertise.

Responsibilities

• Recommends financial advice and guidance that align with client financial goals and needs.
• Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank.
• Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client’s unique priorities.
• Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs.
• Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs.
• Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience.

Required Qualifications

• Demonstrated Experience: Proven success in business-to-business (B2B) sales and/or small business banking.
• Communication Skills: Strong ability to communicate effectively and influence clients.
• Customer Service Expertise: Effective skills in managing the full client end-to-end experience and resolving complex issues.
• Sales Track Record: A proven history of achieving sales targets.
• Partnership Building: Ability to establish productive partnerships and working relationships.
• Outbound Sales: Experience with outbound phone sales.

Desired Qualifications

• Financial Acumen: Experience with financial information, spreadsheets, and strong financial skills.
• In-Person Service: Experience with in-person customer service and sales.
• Small Business Focus: Experience working specifically with small business clients.
• Goal Achievement: Experience meeting or exceeding performance goals.
• Product Knowledge: A working knowledge of small business products and services.
• Bilingual Skills: Proficiency in a second language.

Skills

• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Referral Identification
• Risk Management
• Client Experience Branding
• Credit Documentation Requirements
• Credit and Risk Assessment
• Pipeline Management
• Referral Management
• Attention to Detail
• Collaboration
• Issue Management
• Prospecting
• Relationship Building

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Regulatory Notice

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators.

Shift & Hours

Shift: 1st shift (United States of America)

Hours Per Week: 40