Elite Growth Practice (EGP) Private Wealth Relationship Manager Trainee

Job Description

About Merrill Wealth Management

Merrill Wealth Management is a leading global provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. As one of the largest businesses of its kind, Merrill specializes in goals-based wealth management, guiding clients through planning for retirement, education, legacy, and other significant life goals through expert investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates are dedicated to helping clients pursue their financial aspirations through a personal relationship with an advisory team committed to their needs. We believe in transparency as the foundation of trust. Our trusted advisory teams benefit from access to Merrill’s extensive investment insights combined with the banking convenience of Bank of America.

Our Culture and Values

Merrill is committed to an in-office culture with specific requirements for office-based attendance, while also allowing for an appropriate level of flexibility based on role-specific considerations. We empower our teammates to bring their whole selves to work, valuing diversity in thoughts, business, and within our employees and clients. Our Wealth Management team comprises individuals from an array of different backgrounds, bringing unique perspectives, ideas, and experiences that foster a culture-driven, resilient, results-focused, and effective work community.

Job Title: Elite Growth Practice (EGP) Private Wealth Relationship Manager Trainee

Role Overview

This position is part of the Elite Growth Practice (EGP) program, designed to develop and prepare candidates to further enhance and service the Financial Advisor (FA) Teams’ client base. The EGP Private Wealth Relationship Manager position may be filled at a Trainee, Specialist, or Senior level, depending on the candidate’s experience and the needs of the Financial Advisor Team.

The EGP Trainee Role

The Trainee is a non-exempt position specifically for hires who currently lack the required security licenses and/or designations. This role provides the opportunity to become fully licensed and achieve the appropriate designations necessary for progression. If Series 7 and 66 (or 63 & 65) licenses and an approved designation are not currently held, they must be obtained within a specified timeframe to be eligible for the Specialist position.

As an EGP Trainee, you will operate in a marketing and sales development capacity, implementing and executing the Elite Growth Practice model. Specific accountabilities may vary based on the team’s practice. Performance will be measured by the FA or FA team against specific goals, metrics, and behaviors related to the EGP model’s execution.

The Elite Growth Practice (EGP) Private Wealth Relationship Manager (Specialist/Manager) Role

This role supports the Financial Advisor team in further developing and enhancing existing client relationships. As a Specialist/Manager, you will provide specialized support in one of the team’s key areas: Business Development, Wealth Planning, Investment Management, or Business Management, while dedicating more than 50% of your time to relationship management activities. This is an FA Paid Resource position.

This position may also involve the provision of residential mortgage loans, making it subject to SAFE Act registration requirements. Employees engaged in residential mortgage loan originations must register with the federal registry system and maintain good standing. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action, up to and including termination.

Core Responsibilities (Applicable to both levels as they progress)

• Develop and service client segments, including next generations and beneficiaries.
• Gather additional assets from the existing client base and deepen relationships by partnering with all Merrill partners to deliver full breadth solutions.
• Coordinate technological support through the development of portfolio analysis, proposals, and direct mail campaigns utilizing Salesforce and other tools and resources.
• Provide technical expertise in specific product areas (e.g., Corporate 401(k), Rule 144, Insurance, Wealth Management Workstation).
• Provide marketing and organizational support.
• Assist with and attend client meetings and discussions covering investment strategy, account performance, new products, and market developments in an effort to promote growth and acquisition.
• Engage portfolio managers, product specialists, and/or team Senior Wealth Planner and Investment Management Specialist to support the coordination of all sales and service activities.
• Work with the Financial Advisor and/or team Senior Business Manager to develop, implement, and monitor the team’s client service model.

Key Responsibilities

• Provides quality client service and effective operations support by resolving client issues and analyzing data to address risk issues and trends.
• Escalates issues and provides resolution on complex inquiries, requests, and problems related to client concerns.
• Documents client interactions and provides team members with time-sensitive updates.
• Attends client review meetings to capture notes, document in Salesforce, and track all actions/activities to ensure the highest level of client service is provided.
• Provides advice and assists with training for team members.

Required Qualifications

• Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support.
• SAFE ACT Registration; ADV-2B Required.
• Obtain and/or maintain at least one firm-approved designation.
• Possess and demonstrate strong communication skills.
• Ability to lead through collaboration and influence without direct authority.
• Detail-oriented with strong organizational skills and ability to manage multiple tasks and priorities at once.
• Thorough knowledge and understanding of the suite of Wealth Management products and services.
• Proven ability to manage risk and support sound decisions.
• Ability to research escalated client issues for response/resolution.

Skills

• Account Management
• Business Acumen
• Customer Service Management
• Client Management
• Portfolio Management
• Referral Identification
• Referral Management
• Relationship Building
• Administrative Services
• Process Simplification

Additional Information

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 37.5