Early Career Sales Representative (ECSR)

Job Description

Early Career Sales Representative (ECSR) | Smurfit Westrock

The Tone:
This is an early career remote sales position at Smurfit Westrock, a leading partner in sustainable packaging. The role is crucial for expanding our customer base within the small to medium business segment, while also managing and growing existing accounts. This representative will gain valuable inside sales experience, with a clear path to an outside sales role, contributing directly to our mission of delivering value through efficient packaging solutions.

The TL;DR
• Role: Early Career
• Location: Remote
• Team: Reports to Inside Sales Manager/Director, collaborating with Business Unit and Plant sales teams.
• Mission: Develop new business and manage and grow assigned customer accounts, primarily within the small to medium business segment, with a goal of securing an area outside sales role within 12-14 months.
• Tech Stack: Salesforce.com, Microsoft Office applications, social media platforms

What You’ll Actually Do
• Develop New Business: Drive new sales and create cross-selling and up-selling opportunities to enhance customer value.
• Manage Relationships: Cultivate deep rapport and consultative interactions with customers to understand their business challenges and influence buying decisions.
• Market Analysis: Stay informed on industry trends, Smurfit Westrock products, manufacturing challenges, and competitor information to develop effective selling strategies.
• Resolve Issues: Conduct complex issue resolution for customers, coordinating solutions for pricing, delivery, quality, and new product design with internal teams.
• Achieve Sales Goals: Strive to meet individual and team metrics for volume and margin, taking ownership for completing requests and adding value.

The Must-Haves
• Background: Bachelor’s degree or equivalent combination of education and experience is required, demonstrating the ability to manage a comprehensive book of assigned accounts across multiple business units.
• Experience: Minimum of 1-3 years of B2B inside sales, field sales, or related experience, with proficiency in Salesforce.com (or similar CRM software) and Microsoft Office applications.
• Skills: Excellent phone presence, verbal, and written communication skills; strong listening and presentation skills; effective time management and prioritization; and robust negotiation abilities to close opportunities.
• Bonus: Prior experience in the fiber-based packaging industry is strongly preferred, along with a consistent track record as a top performer among sales teams.