Early Career Sales Representative (ECSR)

Job Description

Early Career Sales Representative (ECSR) | Smurfit Westrock

The Tone:
This is an early career sales role at Smurfit Westrock, primarily remote with a home office requirement. Smurfit Westrock is a leader in sustainable packaging, dedicated to solving complex packaging challenges with efficient and scalable solutions. This role is a stepping stone for successful individuals to transition into an outside sales position within 12-24 months, focusing on developing new business and managing accounts for the Merchandising Display Team.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Remote

• Team: Merchandising Display Team, reporting to an Inside Sales Manager/Director.
• Mission: Develop new business and grow existing customer accounts, with a focus on merchandising displays for small to medium businesses.
• Tech Stack: Salesforce.com, Microsoft Office applications, social media platforms.

What You’ll Actually Do
• Develop new business and manage assigned customer accounts, primarily within the small to medium business segment, focusing on displays for the Merchandising Display Team.
• Coordinate with corporate and plant management and staff to secure new orders, manage existing accounts, and resolve customer issues.
• Actively expand the customer base by engaging with new potential customers and re-engaging previous Smurfit Westrock clients.
• Build deep rapport with customers, understand their business challenges, and form strong relationships with key decision-makers through remote communication.
• Strive to achieve individual and team established metrics and goals, including meeting volume and margin targets through cross-selling and up-selling.

The Must-Haves
• Background: Bachelor’s degree or an equivalent combination of education and experience.
• Experience: Minimum of 1-3 years of B2B inside sales, field sales, or related experience, with a consistent track record as a top performer among ECSR teams.
• Skills: Ability to manage a full book of assigned accounts and develop new opportunities, present solutions, negotiate, and close business over the phone and videoconference. Proficiency with Salesforce.com or similar CRM software, strong working knowledge of Microsoft Office applications, and excellent verbal, written, listening, and presentation skills.
• Bonus: Experience in the fiber-based packaging industry is strongly preferred.