E-commerce Strategy & Operations Intern – E-commerce Strategy

Job Description

Special Project Strategist Intern (TikTok Shop – Operations) – 2026 Summer (BS/ MS) | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA. TikTok is a global technology company, the leading destination for short-form mobile video. This role is crucial for helping scale the #TikTokMadeMeBuyIt phenomenon, pioneering Content & Creator commerce in the US. The intern will support the TikTok Shop US operation team in delivering high-quality products and a unique customer experience, shaping the future of shopping on the platform.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US operation team, focused on building TikTok’s e-commerce partnership and delivering unique customer experiences.
• Mission: Support business leaders in disassembling project tasks, setting priorities, and adding value to the TikTok Shop US e-commerce business.

What You’ll Actually Do
• Support Strategy: Assist business leaders in breaking down project tasks and setting priorities for global e-commerce business.
• Develop Strategy: Create and implement comprehensive strategies, including goal setting, budget management, and performance reviews.
• Analyze Performance: Conduct data analysis to evaluate merchandise and seller growth, identify trends, and recommend optimizations.
• Design Processes: Participate in the design and implementation of business operation management systems and processes.
• Coordinate Projects: Establish efficient communication with internal and external partners globally to coordinate projects across departments.

The Must-Haves
• Background: Student pursuing an Undergraduate or Master’s Degree in Business Administration, Project Management, Marketing, or a related field.
• Experience: Able to commit to working for 12 weeks during Summer 2026.
• Skills: Strong logical thinking, business analysis, systematic thinking, critical thinking, execution, communication, coordination, resource integration, and project management abilities.
• Bonus: Interest in e-commerce, internship experience in e-commerce, understanding of the industry landscape, familiarity with TikTok and content platforms, or experience in content-based e-commerce.