E-commerce Creator Operations Intern – Creator Commerce

Job Description

Strategic Partner Manager Intern (TikTok Shop – Operations) – 2026 Summer (MBA) | TikTok

The Tone:
This is a Strategic Partner Manager Intern position at TikTok, located in Los Angeles, CA, for the 2026 Summer MBA cohort. TikTok is a leading global destination for short-form mobile video, aiming to inspire creativity and bring joy. The company is experiencing tremendous growth in its commerce sector and is committed to making TikTok the commerce channel of choice for merchants, creators, and affiliates. This internship is within the TikTok Shop US operation team, focused on pioneering content and creator commerce to build an innovative, secure, and intuitive e-commerce ecosystem for users, directly contributing to scaling the impact of #TikTokMadeMeBuyIt.

The TL;DR
• Role: Internship
• Type: Temporary (12 weeks)
• Location: In-person, Los Angeles, CA
• Pay: $38 hourly
• Team: TikTok Shop US operation team, responsible for building TikTok’s e-commerce partnerships and delivering high-quality products with a unique customer experience.
• Mission: Incubate and manage creators to significantly uplift their e-commerce gross merchandising value, making TikTok the leading platform for content and creator commerce in the US.

What You’ll Actually Do
• Partnership Operations: Provide comprehensive, end-to-end operational support to a dedicated roster of creators or creator agencies, ensuring smooth execution of commerce activities.
• Strategic Insight & Communication: Conduct thorough data analysis to inform and develop effective business strategies, while also managing internal communications to align stakeholders on partnership goals and progress.
• Creator Growth Incubation: Actively incubate and nurture new creators, enhancing their e-commerce selling capabilities and guiding them to uplift their gross merchandising value to a substantial and impactful scale.
• Knowledge Dissemination: Systematically generate and document best practices, key learnings, and valuable insights derived from creator partnerships for broader team sharing and continuous improvement.

The Must-Haves
• Background: This role requires candidates currently pursuing an MBA Degree who can commit to working for a full 12 weeks during the Summer 2026 period. A good understanding of livestreaming platforms, associated technologies, and prevailing industry trends is essential for success in this domain.
• Experience: While no specific years of experience are listed, the MBA requirement implies a level of professional experience. Candidates should demonstrate the ability to manage relationships with external partners (creators/agencies) and drive business outcomes.
• Skills: Excellent communication and negotiation skills are critical for interacting with partners and internal teams. Strong analytical and problem-solving skills are also required, coupled with the ability to work independently as a self-motivated and results-driven individual.
• Bonus: Candidates with academic majors in economics or management are preferred, demonstrating a foundational understanding of business principles relevant to this strategic role.