Data Entry Clerk

Job Description

Data Entry Clerk | Robert Half

The Tone:
This is a contract position with permanent potential at Robert Half, located in New York, New York, supporting a non-profit organization. Robert Half is the world’s first and largest specialized talent solutions firm, dedicated to connecting highly qualified job seekers to opportunities at great companies across various sectors, including administrative and customer support roles. This position is vital for maintaining organized records, ensuring timely data updates, and providing dependable administrative assistance to both the broader claims and office teams. The individual in this role ensures the accurate and efficient processing of critical documents and correspondence, directly contributing to the organization’s operational effectiveness and record integrity.

The TL;DR
• Role: Early Career
• Type: Contract
• Location: In-person, New York, NY

• Team: Broader claims and office teams
• Mission: Support a non-profit organization by accurately managing and updating critical records and correspondence.
• Tech Stack: iVOS system

What You’ll Actually Do
• Document Classification: Classify scanned documents within the iVOS system, accurately assigning document categories and creating new claim records or updating existing related information within required turnaround times.
• Data Entry: Enter key details from various assigned document queues, including expense bills, NF2 forms, police reports, and litigation materials, ensuring high accuracy and completion within established service deadlines.
• Incoming Mail Management: Process incoming mail promptly each day by opening, date-stamping, organizing, and distributing all mailed materials to the appropriate team members across the office within expected timeframes.
• Outgoing Mail and Correspondence: Prepare all outgoing mail by weighing items, applying postage, and coordinating timely dispatch, while also recording activity in the system, generating needed reports, and monitoring tracking information for follow-up.
• Record Integrity and Support: Respond to questions from Claims Examiners regarding data entry issues, assist with necessary corrections, and maintain accurate records, working independently with minimal oversight while adapting to shifting priorities.

The Must-Haves
• Background: High school diploma or equivalent, with core domain knowledge in administrative support.
• Experience: At least 1 year of experience in data entry or a similar administrative support role.
• Skills: Strong computer proficiency, including comfort with database and document management systems; exceptional accuracy and attention to detail; ability to manage repetitive tasks efficiently while meeting deadlines; and effective communication for internal collaboration.