Data Analyst

Job Description

Data Analyst | FF Inc

The Tone:
This is a full-time role at FF Inc, located remotely within the United States. FF Inc is hiring for a Data Analyst to support its general business operations through efficient digital workflows. This position is designed to ensure seamless customer communication, accurate reporting, effective data management, and reliable scheduling, contributing directly to the smooth functioning of administrative support across the company. The role is critical for maintaining organized and precise operational information.

The TL;DR
• Role: Early Career
• Type: Full Time
• Location: Remote, United States
• Pay: $50000–$74000 yearly
• Mission: This person organizes, reviews, and analyzes operational and business information to ensure smooth digital workflows and accurate record-keeping across various business functions.
• Tech Stack: email, spreadsheets, shared documents, CRM systems, web-based business systems, online systems, phone, chat, digital collaboration tools

What You’ll Actually Do
• Data Organization: Organize, review, and analyze operational or business information connected to general business operations, customer communication, reporting, data management, scheduling, and administrative support.
• Record Keeping: Maintain accurate records, status updates, schedules, requests, and follow-up items relevant to assigned work.
• Communication: Communicate clearly with customers, clients, vendors, partners, or internal team members by email, phone, chat, and shared tools as appropriate.
• Issue Tracking: Track deadlines, identify missing information or routine exceptions, and escalate issues according to documented procedures.
• Report Preparation: Prepare concise updates or reports so work can be reviewed, handed off, and completed on time.

The Must-Haves
• Background: Entry-Level. Candidates should possess core domain knowledge in general business operations, customer communication, reporting, data management, scheduling, and administrative support.
• Experience: Proven ability to work independently in a 100% remote environment with clear deadlines and documented procedures. Experience using email, spreadsheets, shared documents, and CRM or other web-based business systems.
• Skills: Data Management, Spreadsheet Management, Reporting, Business Operations, Customer Service, careful attention to accuracy and confidentiality.
• Bonus: Comfort applying skills in Administrative Support, Project Coordination, and Data Analysis while demonstrating a strong ability to learn role-specific tools and communicate status updates promptly.