Customs Entry Agent

Job Description

STAR Customs Entry Writer | DHL Express

The Tone:
This is a full-time, in-person role at DHL Express, located in a secured airport environment (exact city not specified in the listing). DHL is distinguished as the #1 Delivery and Logistics Company in the world, committed to empowering employees to make a significant impact on its global operations. This role is crucial for ensuring the smooth and compliant movement of goods across international borders, upholding federal and foreign regulations for imported products.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, location not specified

• Mission: Ensure compliant processing of imported products by accurately classifying goods and resolving customs delays to facilitate international shipping.
• Tech Stack: Microsoft Office (Word, Excel, Outlook), database and web-based applications, 10 key calculator

What You’ll Actually Do
• Ensure Compliance: Classify dutiable import/export shipments to meet all government agency rules and regulations.
• Process Entries: Handle all requests for extensions, expirations, cancellations, and governmental entries for customs clearance.
• Calculate Duties: Compute tariffs (taxes) and convert prices for merchandise imported from foreign destinations.
• Resolve Delays: Examine invoices, bills of lading, and shipping statements to obtain release of incoming freight and address any delays.
• Process Clearances: Utilize various online portals for submission to the FDA and US Customs to obtain proper clearance for shipments.

The Must-Haves
• Background: High School Diploma or Equivalent.
• Experience: Ability to obtain and maintain a Security Identification Display Area (SIDA) badge, including passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications.
• Skills: Good oral and written communication, problem-solving, and interpersonal skills; courteous and clear telephone voice. Must be detail-oriented, organized, possess time management skills, and be proficient on a 10 key calculator. Knowledge of US Customs Regulations regarding Foreign Trade Agreements and other duty exemptions is required.
• Bonus: Associate’s degree, 1 year of experience in transportation or customs.