Coordinator

Job Description

About the Role
As a coordinator, you will play an active role in helping shape BBA’s platforms and communications in a fast-evolving digital environment. You’ll help roll out internal communications and HR marketing strategies, with a strong focus on digital channels such as the intranet, email, social media and more, and will also play a key role in creating, sharing and optimizing engaging content, while helping enhance the user experience across our platforms.

What You’ll Do
• Help create and share engaging digital content (intranet, email, social media, digital signage)
• Help manage and develop the intranet (page updates, content posting, UX optimization)
• Support the implementation of internal communications and HR marketing campaigns across digital channels
• Adapt content for each platform and audience using digital best practices
• Coordinate publication schedules and editorial calendars
• Work closely with internal teams (IT, graphic design, HR) to ensure content quality and consistency
• Make sure all digital content complies with brand and visual standards
• Track communication performance (open rates, engagement, clicks and more) and recommend improvements
• Help integrate new practices and digital tools (e.g., Canva, intranet platforms, email tools)
• Support the team with various communications projects and cross-functional initiatives

You’re a Good Fit If You
• Thirst to learn and excel
• Willingness to work together while having fun
• Sense of equity and inclusion
• Caring mindset that puts people first
• Rigour and ethical
• University degree in communications, marketing or a related field
• One to three years of experience in digital communications or marketing (relevant internships considered)
• Excellent writing skills (in French) and the ability to adjust the tone based on the channel
• Excellent command of Microsoft Office Suite
• Experience with digital tools (e.g., Canva, intranet, CMS, email tools)
• Basic understanding of analytics (open rates, clicks, content performance)
• Interest in web content management and the user experience
• Strong interest in digital platforms
• Creativity and an eye for layout, simple visuals and storytelling
• An interest in digital trends and new tools
• Advanced English skills to facilitate collaboration with other BBA offices and/or clients in English-speaking Canadian provinces and internationally; you may need to use English occasionally or daily, depending on current projects
• Advanced French skills to facilitate collaboration with other BBA offices and/or clients in Québec

Bonus Qualifications
• Knowledge of SharePoint, Unily or similar platforms

Role Highlights & Compensation
• Regular position
• Annual premium program for all regular employees
• Onsite mobility premium
• Time bank
• Cellphone fee reimbursements
• Group insurance plan from the first day of employment, including disability insurance and a telemedicine program
• Retirement savings plan
• Annual vacation and sick leave
• Premium for employee referrals
• Salary determined considering many factors including region, market, education, relevant and demonstrated work experience, technical assessment, qualifications, certifications and other relevant skills
• A flexible schedule that combines office presence and working from home
• A caring environment where everyone’s ideas are listened to and there’s no perception of hierarchy
• Friendly, eco-mindful and high-tech workspaces
• Committees involved in important causes: diversity, social commitment and more
• A collaborative culture among various departments and with our operations clients
• Valuing complementary expertise
• Agility and listening: Your ideas are transformed into concrete initiatives