Consumer and Retail Sector Director – Consumer and Retail Banking

Job Description

Director, Consumer and Retail Coverage – East Coast | HSBC

The Tone:
This is a full-time role at HSBC, located in New York City. HSBC exists to open up a world of opportunity for its customers by bringing together people, ideas, and capital that nurture progress and growth. This role is central to managing a portfolio of U.S.-based Consumer and Retail clients, directly driving revenue and Return on Risk-Weighted Assets (RoRWA) growth. As a trusted adviser, you will deepen existing client relationships, build new long-term partnerships, and connect clients to HSBC’s global network.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person – New York, USA

• Team: Part of a larger Consumer and Retail relationship management team, leading junior staff.
• Mission: Drive revenue and Return on Risk-Weighted Assets (RoRWA) growth through the implementation of the Consumer and Retail and Corporate and Institutional Banking (CIB) strategy.

What You’ll Actually Do
• Manage: Manage a portfolio of Consumer and Retail clients as the primary point of contact, providing sector-informed coverage.
• Lead: Oversee the day-to-day performance and development of junior staff within the Consumer and Retail relationship management team.
• Deliver: Drive global revenue and RoRWA growth by implementing the Consumer and Retail and CIB strategy.
• Build: Cultivate long-term client relationships and secure new Consumer and Retail client partnerships aligned with HSBC’s strategy.
• Advise: Act as a strategic trusted adviser to Consumer and Retail sector clients at the headquarters level, coordinating with product specialists and global network teams.

The Must-Haves
• Background: Director level. Requires credit training or equivalent demonstrable experience, combined with core knowledge of global large corporate clients, key sector trends, and the regulatory environment in Consumer and Retail.
• Experience: Proven track record managing and developing a high-performing sales team in a sizeable market. Substantial experience managing global large corporate clients and established experience in customer-facing roles. Evidence of owning business segment Profit and Loss (P&L) outcomes and experience delivering strategic change in a matrix environment.
• Skills: Strong knowledge of banking products and services with demonstrated sales success. Apply strong organizational, analytical, negotiation, communication, teamwork, and influencing skills in client coverage. Knowledge of regulations impacting the business, including lending and credit approval processes.
• Bonus: Hold Series 79 and 63 FINRA licenses or commit to attaining them.