Coffee Attendant

Job Description

Barista | Marriott International

The Tone:
This is a full-time, non-management role at Marriott International, located in Atlanta, Georgia. Marriott International is a leading global hospitality company dedicated to being an equal opportunity employer, valuing unique backgrounds, and fostering an environment where associates can thrive. As a Barista, you will be integral to upholding the Marriott Hotels’ promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, and forward-thinking service to guests. This position directly contributes to the guest experience within the Marriott portfolio, which includes brands like JW Marriott, known for its luxury and commitment to associate well-being. You will become part of a global team that prioritizes camaraderie, training, and development, ensuring you can perform your best work and belong to an amazing community.

The TL;DR
• Role: Non-Management
• Type: Full Time
• Location: In-person, Atlanta, GA
• Mission: To provide efficient and welcoming service to guests by preparing food and coffee beverages, handling transactions, and maintaining a clean work environment.
• Tech Stack: MICROS system, cash register system

What You’ll Actually Do
• Daily Operations: Complete opening and closing duties, including setting up supplies, cleaning equipment and areas, locking doors, and ensuring all appliances are turned on or off as required.
• Order Management: Take customer orders, record them accurately in the MICROS system, and prepare various food and coffee beverages.
• Cashiering and Reconciliation: Input orders into the cash register system, collect payments, obtain necessary change, and accurately count and reconcile the bank at the end of each shift.
• Work Environment Maintenance: Bus coffee cart areas and tables, and thoroughly clean dishes, utensils, work areas, and equipment throughout the day.
• Guest Engagement: Welcome and acknowledge all guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and express thanks with genuine appreciation.

The Must-Haves
• Background: Non-management level, requiring a high school diploma or G.E.D. equivalent.
• Experience: No prior related work experience is required; no supervisory experience is necessary for this role.
• Skills: Proficiently operating cash register systems and handling payments; preparing food and coffee beverages to standard; performing thorough cleaning and maintenance of work areas and equipment; managing cash banks and completing cashier reports; diligently following all company safety, security, and cleanliness policies; providing professional guest service and communication; and demonstrating teamwork to support common goals.