Client Management Associate

Job Description

Associate, Client Management | Coleman Research

The Tone:
This is a full-time role at VISASQ/COLEMAN, located in Phoenix, AZ. VISASQ/COLEMAN connects businesses with hard-to-find expertise through an extensive global network of subject matter experts. The company offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights. This role is crucial for eliminating barriers to knowledge by facilitating direct exchanges of critical insights, connecting industry experts with clients to drive success and inform decision-making processes.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Phoenix, AZ
• Team: Client Management
• Mission: Identify, vet, and connect industry experts with clients to provide critical insights and drive informed decision-decision making.

What You’ll Actually Do
• Expert Recruitment: Recruit new experts for the network and identify the best candidates from the internal database for specific project needs.
• Industry Research and Expert Vetting: Apply knowledge of client strategies across various industry sectors to identify, vet, qualify, and present the most qualified experts for projects.
• Client and Expert Coordination: Prioritize projects effectively, manage communications with newly recruited experts, and organize meetings between experts and clients.
• Compliance Assurance: Master and uphold compliance standards across various industry sectors to ensure the integrity of all client engagements.
• Project Management and Negotiation: Manage timelines and deliverables across multiple projects, understand client needs through tailored solutions, and negotiate optimal outcomes in expert engagements.

The Must-Haves
• Background: Bachelor’s degree or relevant equivalent experience.
• Experience: Prior sales, recruiting, or management experience is welcomed.
• Skills: Exceptional verbal and written communication skills; a proactive attitude with a knack for problem-solving and adaptability; strong organizational skills, time management abilities, and attention to detail.
• Bonus: Foreign language skills (e.g., Japanese, Spanish, French, German, Portuguese, Italian, Arabic, Dutch, Scandinavian).