Claims Analyst

Job Description

Claims Analyst | Lockton

The Tone:
This is an entry-level role at Lockton, where you will join the Stop Loss team. Lockton Dunning Benefits is seeking a dedicated, organized, and proactive individual to provide essential technical support to client services teams. This position is vital for helping drive claims resolution and achieving cost savings for clients. The role requires a high level of professionalism and the flexibility to adapt to changing priorities within a dynamic work environment.

The TL;DR
• Role: Early Career
• Team: Stop Loss team, providing technical support to client services teams.
• Mission: To provide technical support that helps drive claims resolution and contributes to cost savings for clients.
• Tech Stack: MS Word, Excel, PowerPoint

What You’ll Actually Do
• Financial Modeling and Reporting: Actively assist the client service team in the development of financial models and comprehensive reports. This support is crucial for driving effective claims resolution strategies and identifying opportunities for cost savings.
• Client Presentation Preparation: Take responsibility for providing client meeting materials, often utilizing Excel or PowerPoint. This involves assisting with the detailed preparation of presentation materials for scheduled meetings, working in close collaboration with client teams and coordinating efficiently with other internal departments to ensure all deadlines are consistently met.
• Claims Data Management: Contribute to the accurate completion of claims reporting by systematically gathering necessary data. Subsequently, ensure this critical information is promptly and accurately distributed to internal client teams.
• Ad-Hoc Reporting and Support: Provide assistance with the creation and compilation of additional reports, and fulfill various other related requirements as they arise to support the overall operational needs of the team.

The Must-Haves
• Background: This is an entry-level professional position. A Bachelor’s degree in a Business-related field or equivalent education is preferred. Importantly, knowledge of employee benefits is not a prerequisite for this role.
• Experience: Candidates should have 0-1 year of experience in employee welfare benefits or a similar field.
• Skills:
• Organizational & Time Management: Demonstrate strong organizational and time management capabilities to effectively prioritize heavy workloads and meet time-sensitive deadlines.
• Communication: Possess above average verbal, written, and interpersonal communication skills necessary for clear interaction with associates and vendors across all levels.
• Technical Proficiency: Be proficient in MS Word, Excel, and PowerPoint, coupled with the ability to quickly learn and adapt to other programs as required by the role.
• Detail & Confidentiality: Exhibit self-direction and a self-starter mindset with a keen eye for detail, who handles confidential information responsibly and in the best interest of both the customer and the company.
• Bonus: Preferred experience includes a background in medical billing.