Circular Center Logistics Technician

Job Description

Circular Center Logistics Technician | Microsoft

The Tone:
This is a full-time role at Microsoft’s Cloud Operations & Innovation team, supporting data centers globally. Microsoft builds the foundational infrastructure that powers global cloud services like Bing, Office 365, Xbox, OneDrive, and Azure. This role is crucial for maintaining the efficiency, security, and sustainability of the company’s vast data center network through meticulous logistics and inventory management. The team fosters personal and professional development with training and career opportunities.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Various US Data Center locations
• Pay: $23.22–$41.49 hourly
• Team: Cloud Operations & Innovation (CO+I) team
• Mission: Ensure efficient and compliant logistics and inventory management for Microsoft’s cloud infrastructure.
• Tech Stack: inventory maintenance software, RMA portals

What You’ll Actually Do
• Manage Logistics Operations: Execute incoming and outgoing deliveries, documenting all inbound and outbound packages accurately and applying appropriate customs documentation for outbound items.
• Oversee Inventory Control: Conduct cycle audits, perform data corrections, and manage physical inventory tracking and staging to ensure inventory accuracy and optimize space.
• Perform Device Destruction: Carry out the destruction of data bearing devices (DBDs) in accordance with all Service Level Agreements (SLAs) and Microsoft policies.
• Support Warranty Processes: Initiate warranty claims, process failed vendor hardware devices for Return Merchandise Authorization (RMA), and manage manual return and ordering processes for OEM parts.
• Ensure Operational Safety and Security: Coordinate security escorts for third-party vendors, engage in Task Hazard Analysis for every task, and comply with all security and safety procedures.

The Must-Haves
• Background: High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field, OR equivalent experience.
• Experience: 6 months experience or an internship in inventory management, retail, warehouse management, or a related field.
• Skills: Inventory management principles, data entry, logistics operations, compliance with security/data management/safety policies, warranty process management, customer service.
• Bonus: 2+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.