Case Manager – Personal Injury

Job Description

Case Manager | Morgan & Morgan, P.A.

The Tone:
This is a full-time role at Morgan & Morgan, P.A., located on-site. Morgan & Morgan serves millions of Americans as their last line of defense against insurance companies, large corporations, or defective goods. The firm unites over 6,000 employees with the mission “For the People.” Every member, from attorneys to client support staff, plays a key role in the winning fight for consumer rights. This role is crucial for managing varied caseloads and assisting attorneys in preparing settlements and necessary documents.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: On-site
• Pay: $60000–$90000 yearly
• Team: Works with attorneys and various support staff involved in case file management.
• Mission: To manage case files from intake to closing, assisting attorneys in developing settlements and advocating for consumer rights.
• Tech Stack: Microsoft Word, Excel, Outlook, database systems

What You’ll Actually Do
• Client Interaction: Interact daily with existing and potential clients via telephone and in person.
• Record Management: Order medical records from providers and communicate with clients and providers throughout the course of treatment.
• Document Preparation: Obtain necessary documents to support injury and/or liability positions and secure records and account balances from insurance carriers and healthcare providers.
• Settlement Assembly: Prepare comprehensive demands and assemble supporting documentation for submission to carriers under the direct supervision of an attorney.
• Case File Management: Maintain organized case files and manage them from intake to closing under the direction of an attorney, interacting with attorneys to present case synopses when required.

The Must-Haves
• Background: Relevant professional experience within a legal or insurance context, with a customer-focused and empathetic approach.
• Experience: At least 2 years of working experience in a legal position or as an insurance adjuster is preferred.
• Skills: Strong organizational skills and attention to detail; clear writing and communication abilities; proficiency with Microsoft Word, Excel, and Outlook; ability to multitask, prioritize, and manage workload with minimal supervision.
• Bonus: Bachelor’s degree; prior experience as a Personal Injury Case Manager; ability to be a team player and follow procedures.