Business Office Manager

Job Description

Business Office Manager | Pine Ridge Post Acute

The Tone:
This is a full-time role at Pine Ridge Post Acute, located at one of our facilities. The company provides post-acute care, and this position is critical for maintaining the financial and administrative health of the facility. The Business Office Manager ensures that all financial operations run smoothly, supporting both the residents and the overall success of the care provided. This role directly contributes to efficient operations and high-quality service delivery.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, On-site

• Mission: Owns the accuracy and efficiency of the facility’s financial and administrative operations, ensuring regulatory compliance and strong financial performance.

What You’ll Actually Do
• Manage financial operations: Direct accounts receivable, accounts payable, billing, collections, and financial reporting for the facility.
• Oversee insurance processes: Administer billing for Medicare, Medicaid, managed care, and commercial insurance, resolving account and reimbursement challenges.
• Administer resident finances: Maintain resident trust accounts, petty cash, and manage bank deposits in compliance with state regulations.
• Support admissions and reporting: Assist the admissions team with insurance verification and financial documentation, and complete accurate month-end closing procedures and reports.
• Strengthen financial partnerships: Collaborate with the Administrator and regional teams to enhance collections and resolve complex financial issues.

The Must-Haves
• Background: Manager level with strong understanding of financial and administrative operations within a healthcare or post-acute care setting.
• Experience: Demonstrated experience managing accounts receivable, accounts payable, billing, collections, and financial reporting, as well as handling resident trust accounts and completing month-end closing procedures.
• Skills: Expertise in financial management, comprehensive knowledge of healthcare billing (Medicare, Medicaid, managed care, commercial insurance), strong understanding of regulatory compliance for financial accounts, adept in financial reporting and analysis, and excellent customer service and problem resolution abilities.