Business Intelligence Intern

Job Description

The Massachusetts Port Authority (Massport) is seeking a Business Intelligence Intern to join its Information Technology (IT) Department. Massport is a dynamic organization that connects people and businesses to the global community by air, land, and sea, managing real estate assets and generating $20 billion for the region’s economy.

The IT Department is the digital heartbeat of Massport, committed to excellence and harnessing technology to solve real-world challenges. This team embraces development and diversity, constantly seeking innovation and growth to shape the future of the agency.

As a Business Intelligence Intern, you will support Massport’s IT Data Team by assisting with data preparation, dashboard development, database maintenance, and documentation of analytical workflows. This role provides hands-on experience with enterprise data systems, business intelligence tools, and analytics processes that support operational decision-making across the organization.

Essential Job Responsibilities

Business Intelligence & Dashboard Development

• Assist in developing interactive Business Intelligence dashboards and visualizations that support operational reporting and data-driven decision-making.
• Help gather requirements from team members and translate them into clear and effective dashboard components.

Data Processing & Analysis

• Support data cleaning, validation, and transformation activities to ensure accuracy and consistency across systems.
• Assist with moving data between systems and preparing datasets for reporting and analytics.

Database & System Support

• Help maintain and update databases by performing routine data checks, reviewing data structures, and supporting troubleshooting activities.
• Assist with monitoring data quality issues and escalating concerns to the IT Data Team.

Documentation & Collaboration

• Document data workflows, processes, and technical procedures to support team knowledge and continuity.
• Work closely with IT team members and business users to support ongoing projects and ensure data solutions meet operational needs.
• Participate in team meetings, training sessions, and project discussions to gain exposure to enterprise analytics functions.

Education, Skills & Competencies

• Currently enrolled in an accredited undergraduate or graduate program at a college or university.
• Experience with data analytics tools.
• Ability to work with unstructured data sets.

Work Schedule And Other Requirements

• This position is based at our Logan Office Center.
• Ability to work a 37.5-hour work week.
• Must be at least 18 years of age at time of application.
• Ability to pass Massport’s pre-employment controlled substance test and background checks.

What We Offer

Massport offers a unique opportunity to collaborate with colleagues at all levels of leadership across various disciplines, from Aviation to Maritime and beyond. Employees grow, learn, and explore many areas of the business due to the breadth of Massport’s impact on the Massachusetts region. We support and take pride in our employees who make connections possible every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• A safe, healthy, and secure work environment
• Support for the people and businesses of New England
• Achieving results and having a positive impact
• Being good neighbors in the communities we serve
• Protecting the environment