Business Analyst Intern

Job Description

Business Analyst Intern | TikTok

The Tone:
This is an internship at TikTok, located in Los Angeles, CA. TikTok is a leading platform for short-form mobile video, building a new e-commerce experience globally. This role contributes to the US operation team for TikTok Shop, helping to build an e-commerce ecosystem that is intuitive for users and supports data-backed decision-making for seller strategy. This position is vital for optimizing programs and connecting brands with consumers in meaningful ways.

The TL;DR
• Role: Internship
• Location: Los Angeles, CA
• Pay: $23.75 hourly
• Team: Seller Strategy team
• Mission: This person supports data-backed decision-making, strategy execution, and program optimization for the Seller Strategy team within TikTok Shop.
• Tech Stack: SQL, Excel, Tableau, Looker

What You’ll Actually Do
• Support: Support the development of seller lifecycle and growth strategies by conducting data analysis, building dashboards, and creating structured insights.
• Analyze: Analyze key merchant metrics to identify pain points and opportunities across different segments, such as onboarding, activation, and retention.
• Collaborate: Collaborate cross-functionally with product, category, marketing, operations, and data science teams to deliver seller-facing programs.
• Participate: Participate in the design and optimization of merchant incentive policies, resource allocation strategies, and performance tracking.
• Drive: Drive deep-dive analyses on business performance, supporting strategic decisions and OKR alignment.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree. This is an early career role focused on business analysis within an e-commerce context.
• Experience: Ability to commit to at least a 3-month internship period. Experience working in or with e-commerce or tech platforms is preferred.
• Skills: Strong analytical and problem-solving abilities, proficiency in SQL, Excel, and data visualization tools like Tableau or Looker, excellent communication and stakeholder management, and strong business acumen.
• Bonus: Familiarity with seller operations, cohort analysis, or lifecycle management, and a drive for using data to create impact and achieve continuous optimization.