Business Analyst Intern

Job Description

Business Analyst Intern | TikTok

The Tone:
This is an internship at TikTok, primarily based with the US operation team. TikTok is actively expanding its e-commerce industry presence, building a new experience that connects iconic brands with consumers. This role is essential for the Seller Strategy team, supporting data-backed decisions, strategy execution, and program optimization to shape the future of e-commerce on TikTok Shop. Interns will gain practical skills through short-term projects in a professional work environment.

The TL;DR
• Role: Internship
• Type: Temporary (minimum 3 months commitment)
• Team: Seller Strategy team, part of the US operation team
• Mission: Support data-backed decision-making and optimize programs to foster seller growth and improve the e-commerce experience.
• Tech Stack: SQL, Excel, data visualization tools (e.g., Tableau, Looker)

What You’ll Actually Do
• Strategy Support: Conduct data analysis, build dashboards, and create structured insights to develop seller lifecycle and growth strategies.
• Metric Analysis: Analyze key merchant metrics to identify both challenges and opportunities across various seller segments, including onboarding, activation, and retention.
• Program Collaboration: Collaborate with product, category, marketing, operations, and data science teams to deliver effective seller-facing programs.
• Policy & Resource Optimization: Participate in designing and refining merchant incentive policies, resource allocation strategies, and performance tracking mechanisms.
• Performance Deep-Dives: Perform detailed analyses of business performance to support strategic decisions and ensure alignment with key objectives.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree, with strong business acumen.
• Experience: Ability to commit to at least a 3-month internship period; comfort working in an ambiguous environment with multiple priorities.
• Skills: Strong analytical and problem-solving abilities, proficiency in SQL, Excel, and data visualization tools; excellent communication and stakeholder management skills; a collaborative, proactive mindset.
• Bonus: Experience working in or with e-commerce or tech platforms, familiarity with seller operations, cohort analysis, or lifecycle management, and a desire to use data to drive impact and continuous optimization.