Billing and Accounting Clerk

Job Description

Account Specialist | Robert Half

The Tone:
This is an early career opportunity at Robert Half for an Account Specialist, a role critical to maintaining the financial integrity and operational efficiency of the organization. This position is central to ensuring accurate and timely financial transactions, including customer invoicing and managing accounts payable and receivable. The Account Specialist directly supports the company’s commitment to financial precision and client satisfaction by meticulously handling billing processes, resolving discrepancies, and maintaining reliable financial records that underpin effective reporting and business operations.

The TL;DR
• Role: Contract / Early Career
• Mission: To meticulously manage customer invoicing, accounts payable/receivable, and financial data to ensure accuracy, resolve discrepancies, and support robust reporting.

What You’ll Actually Do
• Invoice Processing: Prepare and meticulously process customer invoices and service billings, ensuring strict adherence to contractual terms, customer-specific schedules, and third-party platform requirements.
• Financial Operations: Execute a range of routine accounting functions, including managing accounts payable, handling accounts receivable, matching payments, processing bank deposits, and performing basic bank reconciliation activities.
• Data Integrity: Verify and accurately post all financial data to maintain comprehensive accounting records that directly support both internal and external reporting requirements, including weekly and monthly operational reports.
• Discrepancy Resolution: Collaborate closely with Service Coordinators and cross-functional teams to thoroughly research and resolve complex billing discrepancies, work order closures, change orders, deductions, and trailing costs.
• Cost & Revenue Reporting: Collect and meticulously verify purchase orders, then reconcile them against vendor invoices to ensure precise and accurate cost and revenue reporting for the company.
• Customer Relations: Act as a key point of contact to answer customer inquiries and diligently investigate routine billing questions, problems, and complaints to ensure high levels of customer satisfaction.

The Must-Haves
• Background: Entry-Level. Candidates must possess a High School Diploma or GED, coupled with a fundamental understanding of both accounts payable and accounts receivable processes.
• Experience: Practical familiarity with basic bank reconciliation and routine accounting procedures is essential to perform the core functions of this role effectively.
• Skills: Demonstrated strong attention to detail and accuracy, the ability to perform routine calculations, excellent organizational and time-management skills, and a proven capability to investigate discrepancies and follow issues through to complete resolution.
• Communication: Effective communication and customer service skills are crucial for interacting with both internal teams and external customers, alongside basic computer and data-entry proficiencies.