Billing Accountant

Job Description

Billing Accountant | OpenExchange, Inc.

The Tone:
This is a full-time role at OpenExchange, Inc. OpenExchange is the worldwide trusted leader in video and multimedia solutions for investor communications, providing advanced one-to-one, one-to-many, and many-to-many video technologies, tools, and services for the vital daily communications of the financial services and professional investment industry and its clients. This position is critical for managing the entire billing cycle, ensuring accurate and timely invoicing for customers, and providing essential support to the accounts receivable process. The ideal Billing Accountant will leverage their skills to maintain financial integrity, resolve discrepancies, and contribute to the company’s efficient operations and compliance.

The TL;DR
• Role: Full Time
• Mission: Manage the billing cycle, ensure accurate and timely invoicing, and support the accounts receivable process.
• Tech Stack: NetSuite, Salesforce, Excel

What You’ll Actually Do
• Invoice Management: Prepare, review, and meticulously issue accurate customer invoices, strictly adhering to established contracts, pricing agreements, and company policies.
• Data Reconciliation: Reconcile detailed billing data against contracts, purchase orders, and service records to ensure utmost accuracy, and promptly process credit memos, adjustments, and refunds as required.
• Accounts Receivable Oversight: Proactively monitor accounts receivable aging, diligently follow up on outstanding balances, and thoroughly investigate and resolve any billing discrepancies, disputes, or customer inquiries.
• Cross-functional Collaboration: Actively collaborate with sales, operations, and customer service teams to ensure complete billing accuracy, and provide crucial assistance with month-end close activities, including revenue recognition and account reconciliations.
• Process Improvement & Compliance: Generate comprehensive billing reports and metrics for management review, identify and implement opportunities to improve billing processes and systems, and ensure strict compliance with internal controls, GAAP, and all applicable regulations.

The Must-Haves
• Background: Possess a Bachelor’s degree in Accounting, Finance, or a closely related field, or demonstrate equivalent professional experience in the domain.
• Experience: A minimum of 2 years of experience is required in billing, accounts receivable, or general accounting functions. This role specifically requires hands-on experience utilizing NetSuite for billing, invoicing, and financial reporting, as well as experience with Salesforce for managing customer and account data and syncing with billing workflows.
• Skills: Exhibit strong Excel proficiency, including practical experience with formulas, pivot tables, and advanced reporting. Demonstrate excellent attention to detail, superior organizational skills, and strong written and verbal communication abilities. The candidate must be capable of managing multiple priorities effectively and consistently meeting deadlines, alongside a solid understanding of Generally Accepted Accounting Principles (GAAP) and basic revenue recognition principles.
• Bonus: Familiarity with specific billing models such as contract billing, subscription billing, or usage-based billing will be an advantage. Experience with NetSuite-Salesforce integration tools or workflows is also preferred.