Banquet Set-Up Houseperson

Job Description

Banquet Set-Up Houseperson | Hyatt

The Tone:
This is a full-time role at a Hyatt-affiliated location. Hyatt is a global hospitality company dedicated to creating positive and memorable experiences for its guests. This role is crucial in ensuring the seamless setup and execution of all meetings and meal functions, maintaining a professional environment for various events. The Banquet Set-Up Houseperson directly contributes to the overall success and positive impression of every guest’s event experience.

The TL;DR
• Role: Early Career
• Location: In-person, Hyatt-affiliated location
• Pay: $10 hourly + Gratuity
• Mission: This person owns the timely and professional setup and maintenance of event spaces to enhance guest event experiences.

What You’ll Actually Do
• Prepare event spaces: Set up all necessary items including water, amenities, and audio-visual equipment at least 15 minutes before event start times.
• Maintain event readiness: Replenish supplies, change linens, and remove garbage during breaks to ensure cleanliness and continuous readiness of meeting rooms.
• Support guest needs: Promptly address guest requests for additional equipment or supplies, communicating any charges and notifying supervisors for accurate billing.
• Facilitate event transitions: Assist with meal service and event breakdowns, ensuring smooth transitions and accurate billing through guest signatures.
• Ensure operational compliance: Follow energy conservation guidelines and safety procedures to maintain a secure and sustainable work environment.

The Must-Haves
• Background: High school diploma or equivalent.
• Experience: Previous experience preferred in banquet, hospitality, or customer service.
• Skills:
• Strong attention to detail and adherence to quality standards.
• Excellent customer service and communication skills.
• Ability to multitask and work efficiently under time constraints.
• Team-oriented with flexibility to assist where needed.