Assistant Manager – Retail Operations

Job Description

Assistant Manager | Domino’s

The Tone:
This is a full and part-time role at Domino’s, located in Maplewood, MO. MBR Management, a locally owned Domino’s franchise, focuses on treating its team members like family and helping them achieve their career goals or earn extra income. This position is crucial for supporting daily operations, leading staff, and ensuring exceptional customer service at the 7259 Manchester Rd location.

The TL;DR
• Role: Full Time / Part Time
• Location: In-person, Maplewood, MO
• Team: Reports to the Store Manager.
• Mission: To support daily operations, lead staff, and ensure exceptional customer service.
• Tech Stack: Microsoft Office Suite, point-of-sale systems, inventory management systems, scheduling systems.

What You’ll Actually Do
• Operational Oversight: Support the Store Manager in overseeing daily store operations and achieving business objectives.
• Team Leadership: Lead, train, and motivate team members to maintain high performance standards.
• Customer Service: Ensure excellent customer service by addressing customer inquiries and resolving issues promptly.
• Inventory & Scheduling: Manage inventory, including ordering, receiving, and stocking merchandise, and create and adjust employee schedules.
• Compliance & Finance: Implement and maintain company policies, assist with cash handling and reporting, and ensure a clean, organized, and safe work environment.

The Must-Haves
• Background: Manager. Proven experience in retail management or a similar leadership role, complemented by knowledge of retail operations and industry best practices.
• Experience: Proficiency with inventory management and scheduling systems, Microsoft Office Suite, and point-of-sale systems.
• Skills: Strong leadership, excellent customer service, problem-solving, decision-making, exceptional communication (verbal and written), and the ability to multitask and prioritize in a fast environment.