Assistant Manager

Job Description

Assistant Manager | Domino’s

The Tone:
This is a full & part-time role at Domino’s, located in Ellisville, United States (345 Clarkson Rd.). MBR Management is a locally owned Franchise of Domino’s, striving to treat all team members like family and help them accomplish their goals. This role is crucial for supporting the management team, ensuring smooth daily operations, and delivering exceptional customer experiences, helping to drive overall success for the location.

The TL;DR
• Role: Full & Part Time
• Type: Full-time, Part-time
• Location: In-person, Ellisville, United States

• Team: Reports to the management team; leads and mentors other team members.
• Mission: Support daily operations, manage teams, and ensure exceptional customer experiences to drive overall success for the Ellisville location.
• Tech Stack: Basic computer applications, point-of-sale systems

What You’ll Actually Do
• Operations Oversight: Assist in overseeing daily operations, ensuring efficient workflow and adherence to company policies, procedures, and standards.
• Team Leadership: Lead, motivate, and mentor team members to achieve individual and collective goals, and assist in their scheduling, training, and evaluation.
• Inventory Management: Manage inventory, including monitoring stock levels and placing orders as needed to maintain adequate supplies.
• Customer Experience: Resolve customer inquiries and complaints in a professional and timely manner, ensuring exceptional customer experiences.
• Strategic Collaboration: Collaborate with the management team to develop and implement strategies for improving performance and productivity, and analyze sales data to prepare reports for upper management.

The Must-Haves
• Background: Manager. High school diploma or equivalent required; associate’s or bachelor’s degree preferred. Core domain knowledge in operational procedures, customer service, and team leadership.
• Experience: Proven experience in a supervisory or leadership role, preferably in a related industry. Must possess a valid driver’s license with a clean driving record and the ability to pass a criminal background check.
• Skills: Strong communication and interpersonal skills, excellent problem-solving abilities and decision-making skills, basic math skills, strong organizational and multitasking skills, and the ability to lead and motivate teams.
• Bonus: Associate’s or bachelor’s degree preferred.