Administrative Assistant Intern

Job Description

About Us

Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through the provision of crisis intervention and long-term individual and family therapy. We work closely with city, county, and state social service agencies, police departments, victim advocates, family resource centers, nonprofit agencies, and community service programs. The primary focus for the services we provide is the underserved and underrepresented minority populations, taking care to provide culturally appropriate and relevant services.

Internship Description

Casa Counseling is seeking enthusiastic and responsible undergraduate students interested in completing their internship hours at our Orange County offices. This is a valuable opportunity to gain practical experience within a vital mental health organization.

As an Administrative Assistant Intern, you will be responsible for performing a variety of administrative tasks, providing essential support to our case managers. Key duties include making travel and meeting arrangements, preparing reports, answering phones, and speaking directly with clients. The ideal candidate will possess excellent oral and written communication skills and demonstrate the ability to effectively organize their work using tools such as MS Excel and standard office equipment.

Please note: This is a Non-Paid position. We are looking for a dedicated individual who can commit to 6 months of service, with a minimum of 10 hours per week.

Responsibilities

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute emails, correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Provide general support to the administration team
• Act as the primary point of contact for internal and external clients
• Provide event support before and during community mental health events
• Research and maintain a comprehensive list of community mental health events

Skills

• Bilingual proficiency in English and Spanish is required.
• Proven experience as an administrative assistant or office administrative assistant is a plus.
• Solid knowledge of office management systems and procedures.
• Working knowledge of essential office equipment, including printers and fax machines.
• Proficiency in MS Office Suite, with particular emphasis on MS Excel and MS PowerPoint.
• Excellent time management skills and a demonstrated ability to prioritize tasks effectively.
• Strong attention to detail and proactive problem-solving abilities.
• Exceptional written and verbal communication skills.
• Strong organizational skills coupled with the ability to multi-task in a dynamic environment.