Account Manager – Enterprise Sales

Job Description

Manager – Sales- India | Tata Communications

The Tone:
This is a full-time role at Tata Communications, located in India. This position is responsible for executing strategic plans to achieve sales targets and expand the customer base. It is an operational role, directly impacting the company’s revenue and growth objectives within assigned accounts and business sectors. The individual will be instrumental in maintaining and growing the customer base through dedicated sales efforts and full sales cycle ownership.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: India

• Mission: Own the entire sales process from introductory meeting to creating formal customer proposals and order fulfilment, ensuring the achievement of sales targets for order booking and revenue.
• Tech Stack: SFDC

What You’ll Actually Do
• Drive: Drive and achieve sales targets for order booking and revenue by actively owning and executing the full sales process from initial customer contact through to order fulfillment.
• Expand: Develop and expand the existing customer base within assigned accounts through identifying opportunities, understanding customer needs, and proposing appropriate value-driven propositions.
• Identify: Proactively identify customer business requirements, problem areas, and new sales opportunities to build and grow a robust and qualified sales pipeline.
• Manage: Oversee and manage strategic account action plans for assigned accounts or regions, ensuring strong customer relationships and continued engagement for business development.
• Coordinate: Facilitate proactive cross-functional collaboration by setting up internal meetings with product, solutions, legal, and commercial teams to propose desired solutions and accelerate key opportunity closures for customers.
• Monitor: Monitor and report on customer feedback, market trends, and competitor activities, providing relevant insights and information to internal stakeholders.

The Must-Haves
• Background: Bachelor’s degree or equivalent experience in an enterprise sales or account management domain.
• Experience: 3-7 years of dedicated experience in enterprise sales or account management.
• Skills:
• Proficiency in SFDC management and demonstrated ability to build and manage a sales pipeline or funnel.
• Proven account management and direct sales experience with a track record of meeting targets.
• Demonstrable ability to create and deliver impactful business and technical presentations and product demonstrations.
• Demonstrated experience in gathering, understanding, and translating complex customer business requirements into actionable sales strategies.
• Bonus: MBA or equivalent preferred qualification.