Account Manager

Job Description

Physician Office Account Manager | Medline

The Tone:
This is a full-time role at Medline. The company is a global manufacturer and distributor of medical supplies. This role is crucial for managing existing accounts, generating revenue, and ensuring high customer satisfaction by serving as the primary interface for Medline’s products and services.

The TL;DR
• Role: Early Career
• Type: Full-time
• Pay: $75,000–$100,000 yearly
• Mission: Own generating revenue and maintaining customer satisfaction for existing physician office accounts.
• Tech Stack: SAP, Microsoft Excel

What You’ll Actually Do
• Account Growth: Grow revenue by reviewing accounts, selling new business to existing accounts, converting accounts to a higher level, and increasing spend per account.
• Demand Generation: Create demand for the organization’s products and services, working with National & Regional accounts and building sales territory in secondary & tertiary markets.
• Customer Relationship Management: Build and maintain effective long-term relationships with a defined customer base, conducting regular status and strategy meetings to understand their needs.
• Sales Operations: Coordinate sales forecasts with internal teams, manage co-op accruals, and set up new customers into Medline’s systems.
• Product Development Contribution: Contribute to creating new products to sell to both existing and new customers.

The Must-Haves
• Background: Bachelor’s degree.
• Experience: Experience with SAP at an intermediate skill level; experience with Microsoft Excel at an intermediate skill level.
• Skills: Account management, Sales, Customer relationship building, Communication, Data entry (for setting up new customers in systems).