Account Management Intern (NYC)

Job Description

Account Management Intern | The Community

The Tone:
This is an internship at The Community, located in New York, NY. The Community is a global creative agency that serves as a creative and business partner for brands, fostering growth through culturally honest creativity. This role is crucial for maintaining strong client relationships, facilitating creative project execution, and ensuring the smooth operation of agency workflows, all while championing the most compelling creative ideas.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: New York, NY
• Pay: $20 hourly
• Team: Account Services Team
• Mission: This person is responsible for ensuring client satisfaction, project momentum, and the agency’s operational flow while advocating for top creative ideas.
• Tech Stack: MS Office (Excel, Word, PowerPoint), Keynote, Google Suite, Adobe Acrobat

What You’ll Actually Do
• Support: Assist the account services team with daily management of client campaigns.
• Learn: Acquire deep knowledge of client businesses, including key issues, competitive landscapes, and industry trends.
• Oversee: Understand how to manage client projects across various media channels like print, radio, TV, OOH, and digital.
• Anticipate: Learn to foresee team needs and help leaders fulfill client requests effectively.
• Organize: Proactively maintain team organization, ensure information is current, and guarantee high-quality deliverables.

The Must-Haves
• Background: Early Career professional, eligible for full-time hire when the program concludes (though not required), eager to learn account management within a creative agency setting.
• Experience: Understanding or previous project management skills.
• Skills: Excellent verbal and written communication; strong organizational and detail-oriented skills; effective people skills with the ability to collaborate across diverse teams; ability to handle pressure and remain flexible under tight deadlines; proficiency in MS Office (Excel, Word, PowerPoint), Keynote, and Google Suite; basic understanding of Adobe Acrobat; fluent in English.
• Bonus: Foundational understanding of the Production process; Spanish fluency.