Executive Director, Strategic Accounts

Job Description

Executive Director, Strategic Accounts | Confidential Employer

The Tone:
This is a full-time role at Confidential Employer, located remotely in San Diego, USA. Confidential Employer is a global biopharmaceutical company dedicated to identifying, developing, and delivering life-changing therapies to people living with rare diseases. This role is crucial for leading the U.S. Strategic Account Management organization, advancing national account strategy, and strengthening institutional partnerships to improve diagnosis, care coordination, and access to therapies for rare disease patients.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote – San Diego, USA
• Pay: $246000–$332000 yearly
• Team: Reports to Senior Vice President of Sales, leading the national SAM team
• Mission: This person is responsible for leading national strategic account management, advancing institutional partnerships, and driving appropriate commercial growth in the rare disease space.
• Tech Stack: Microsoft Excel

What You’ll Actually Do
• National Strategy Development: Develop and execute the national strategic account strategy aligned with commercial and portfolio priorities, including account prioritization, planning, and executive engagement.
• Institutional Partnership Cultivation: Guide account strategies that reflect institutional priorities, cultivate senior executive and clinical relationships, and identify opportunities to improve patient care pathways, diagnosis, referrals, and access.
• Cross-functional Integration: Integrate Strategic Account Management within the broader field ecosystem by partnering with Sales, Medical Affairs, Market Access, and other teams to ensure a coordinated customer experience.
• Team Leadership & Development: Lead, coach, and develop a high-performing national Strategic Account Management team, setting clear expectations for execution, institutional progress, and business impact.
• Portfolio & Enterprise Leadership: Evolve the Strategic Account Management model to support additional assets, indications, and launches, while serving on the U.S. Sales leadership team and contributing an enterprise perspective to business decisions.

The Must-Haves
• Background: Bachelor’s degree required, with extensive experience leading strategic account management within the pharmaceutical industry.
• Experience: 15+ years of relevant sales, commercial operations, and/or strategic account management experience in the pharmaceutical industry, with strong experience in a similar leadership role.
• Skills: Executive engagement, healthcare system navigation, complex account management, strategic problem-solving, and strong analytical capabilities.
• Bonus: Small molecule experience preferred, and experience in rare disease, nephrology, or specialty therapeutics, with a strong understanding of academic medical centers, IDNs, and complex healthcare systems.