Associate Account Manager Program

Job Description

June 2027 – Associate Account Manager Training Program (Birmingham, MI) | Lockton

The Tone:
This is a full-time, two-year Associate Account Manager Training Program at Lockton, located in Birmingham, Michigan, specifically commencing in June 2027. Lockton is a global professional services firm with over 8,000 Associates, consistently growing to become the world’s largest privately held, independent insurance broker by helping clients achieve their business objectives. This program is designed for recent college graduates to build a rewarding career, providing the space, time, and tools to gain all necessary skills and key leadership exposure at each step. Upon successful completion, participants will transition into Account Managers, directly contributing to Lockton’s mission of advising clients on protecting their people, property, and reputations.

The TL;DR
• Role: Training Program
• Type: Full-time
• Location: In-person, Birmingham, MI
• Team: Commercial Insurance accounts within People Solutions or Risk Management practice
• Mission: To train and develop recent college graduates over a two-year period, combining formal instruction with practical client experience, enabling them to become proficient Account Managers who service, market, and renew Commercial Insurance accounts within the People Solutions or Risk Management practice.
• Tech Stack: Microsoft Office Suite (Outlook and Excel), data management system

What You’ll Actually Do
• Quote Negotiations: Participates in negotiations with insurance carriers for both new and renewal quotes, working under the direct oversight of senior staff.
• Market Selection and Quoting: Collaborates with senior staff in the process of identifying and selecting new markets for submission and diligently requesting quotes to secure competitive options.
• Business Opportunity Analysis: Reviews new business opportunity information comprehensively and provides well-reasoned recommendations to the Unit Manager, Account Executive, or Producer.
• Stakeholder Relationship Management: Establishes and maintains effective relationships and interfaces with clients, insurance carriers, and other external vendors, ensuring smooth communication.
• Policy Documentation and Client Updates: Reviews quotes, binders, and endorsements, making requests for changes as needed, then completes policy checks and updates client specifications, applications, and summary information to reflect year-round changes, also informing clients of any adjustments affecting premiums or coverage.

The Must-Haves
• Background: Bachelor’s degree with a minimum 3.3 GPA, prepared for an entry-level professional career as a recent college graduate.
• Experience: Demonstrated strong knowledge of Microsoft Office Suite, particularly Outlook and Excel.
• Skills: Strong verbal and interpersonal communication skills, coupled with the ability to efficiently organize work, manage time effectively to meet deadlines, and proactively protect the confidentiality of client and company information.
• Legal: Legally able to work in the United States and comply with all company policies and procedures, including attending required meetings and industry training sessions.