Experience & Adoption Program Coordinator – Transformation Initiatives

Job Description

Associate Director Process Management | Novartis

The Tone:
This is a full-time role at Novartis, located in Barcelona, Spain. Novartis is a global pharmaceutical company focused on reimagining medicine to improve and extend people’s lives. This role is crucial for supporting the internal transformation of the company’s Experience & Adoption strategy, ensuring that key initiatives are coordinated, aligned, and successfully executed to drive positive business outcomes and enhance user experiences within the organization.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – Barcelona, Spain
• Pay: EUR57,900.00–EUR107,500.00 yearly
• Team: E&A Leadership
• Mission: This person solves the problem of coordinating and tracking transformation initiatives to ensure alignment and successful execution of the Experience & Adoption (E&A) strategy.

What You’ll Actually Do
• Support: Support the execution of the E&A strategic vision by translating priorities into actionable initiatives, delivery plans, and measurable outcomes.
• Coordinate: Coordinate transformation activities, ensuring alignment of priorities, dependencies, workplans, and expected business results.
• Manage: Manage and track OKRs, Key Results, KPIs, and performance metrics to drive accountability and strategic focus.
• Maintain: Build, maintain, and update the E&A strategy roadmap, ensuring alignment with evolving business and organizational priorities.
• Monitor: Monitor initiative progress, identify risks, gaps, and deviations, and recommend corrective actions to improve delivery performance.

The Must-Haves
• Background: Bachelor’s degree in Business Administration, Strategy, Operations Management, or a related discipline.
• Experience: Experience in strategy execution, transformation programs, OKR management, or metrics-driven performance frameworks; proven ability to work effectively in matrix organizations and coordinate cross-functional initiatives without direct authority.
• Skills: Strong analytical and problem-solving skills; excellent stakeholder management, communication, and presentation skills; a continuous improvement mindset with experience leveraging data and insights to optimize solutions; fluent English communication skills.