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Job Description
2027 Summer Intern: Associate QA Analyst (Customer Operations) | Spectrum
The Tone:
This is a full-time, 11-week internship at Spectrum, available in various locations across the U.S., with required local travel for intern events. Spectrum is America’s Connectivity Company, providing superior communication and entertainment products such as Internet, TV, Mobile, and Voice to residential and business customers nationwide. This role contributes to ensuring the quality of these essential services, gaining valuable insight into the work that powers everyday connections. Interns will help keep customers connected to what matters most by participating in crucial QA processes and business improvements.
The TL;DR
• Role: Internship
• Type: Full-time
• Location: Unspecified location across the U.S. (requires local travel for events)
• Team: Your respective department and an intern cohort
• Mission: Solve problems by ensuring the quality of communication and entertainment products through comprehensive QA processes.
What You’ll Actually Do
• Testing: Conduct feature testing, defect validation, and regression analysis as part of the QA process.
• Documentation: Prepare test data and maintain documentation for quality assurance activities.
• Collaboration: Participate in daily team collaboration, release planning, defect triage, and process improvement efforts.
• Project Work: Contribute to multiple programs and systems as an active project team member.
The Must-Haves
• Background: Currently enrolled in an accredited college or university pursuing a bachelor’s degree in Information Technology, Computer Science, or a related field, with an expected graduation date between December 2027 and May 2028.
• Experience: Must be a rising senior with a current GPA of 3.0 or higher.
• Skills: Analytical skills, strong verbal and written communication skills, and proficiency in Microsoft Office (Word, Excel, PowerPoint, Access).
• Bonus: Authorization to work in the U.S. without restrictions or need for future sponsorship, and the ability to focus on deadlines and deliverables.