Hospitality & Gaming Operations Management Associate

Job Description

Casino, Hospitality & Entertainment Management Development Program Associate | Live! Casino & Hotel Maryland

The Tone:
This is an early career Management Development Program at Live! Casino & Hotel Maryland, located in Hanover, MD. The company operates a premier hospitality, gaming, and entertainment destination. This role is essential for cultivating future leaders who will drive operational excellence and deliver exceptional guest experiences across the varied departments of the business.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person Hanover, MD
• Pay: $45000 yearly
• Mission: Prepare high-potential individuals for future management opportunities within the organization.

What You’ll Actually Do
• Program Completion: Successfully complete all phases of the Management Development Program to qualify for future leadership roles within the company.
• Rotational Learning: Participate in structured assignments across various hospitality, gaming, and support departments to gain a broad understanding of property operations.
• Operational Understanding: Learn the key functions of casino gaming, hotel operations, guest services, food & beverage, entertainment, and player engagement.
• Performance Analysis: Develop an understanding of operational performance metrics, financial results, guest satisfaction measures, and revenue-generating strategies.
• Collaborative Impact: Collaborate with leaders and team members across the property to support business objectives and enhance the overall guest experience.

The Must-Haves
• Background: Recent college graduate with a Bachelor’s degree (preferred) in Hospitality Management, Business Administration, Gaming Management, Tourism Management, Marketing, Finance, or a related field.
• Experience: No specific prior professional experience required, as this is a leadership development program for recent graduates.
• Skills: Excellent interpersonal, customer service, and communication skills; strong analytical, organizational, problem-solving, and decision-making capabilities; demonstrated adaptability and willingness to learn new functions; and proficiency in Microsoft Office.