Immersive Associate – Healthcare Operations

Job Description

Healthcare Administration Development Program (Post-Bachelors, Paid) | DirectRx

The Tone:
This is a full-time, paid development program at DirectRx, a rapidly growing specialty pharmacy focused on delivering comprehensive patient care. The company prides itself on being recognized as one of Michigan’s Top 100 Best Places to Work and is committed to developing talent from within. This role offers early-career professionals real, day-to-day involvement in patient care and operational workflows, crucial for building foundational skills in healthcare operations and administration.

The TL;DR
• Role: Internship / Early Career
• Type: Full-time
• Location: Michigan

• Mission: Gain exposure to multiple areas of a specialty pharmacy while developing strong communication, problem-solving, and workflow management skills to support patient care and operational functions.

What You’ll Actually Do
• Support patient care services and operational functions through hands-on experience across various departments.
• Develop strong telephonic communication and patient support capabilities.
• Contribute to comprehensive pharmacy services by working collaboratively within a team-oriented setting.
• Engage in structured learning and mentorship designed to foster long-term career growth.
• Participate in individualized career discussions to identify potential long-term opportunities within the organization.

The Must-Haves
• Background: Bachelor’s Degree. Entry-level career professional with a strong interest in healthcare operations or administration.
• Experience: No specific years required. Comfort communicating with patients over the phone. Willingness to learn, take feedback, and adapt.
• Skills: Strong attention to detail, sense of accountability, positive attitude, ability to work collaboratively.