Supervisor – Package Handling Operations

Job Description

Part Time Hub Supervisor (Night) | UPS

The Tone:
This is a part-time night shift role at UPS, located in an in-person hub environment. UPS is a Fortune Global 500 organization and a world leader in logistics, connecting people and communities through the delivery of packages and goods. This position plays a critical role in the nocturnal operations of our hubs, directly influencing the efficiency and reliability of our services. It involves ensuring that our operational standards are met, our teams are developed, and safety is paramount, ultimately contributing to UPS’s ability to move what matters most to our customers every day.

The TL;DR
• Role: Part Time
• Type: Permanent
• Location: In-person, Hub environment
• Team: Supervises Package Handlers
• Mission: This person ensures safe, productive, and efficient package handling operations by leading and developing a team.
• Tech Stack: Microsoft Office

What You’ll Actually Do
• Team Leadership: Directly supervise Package Handlers, training and developing workgroups while holding them accountable for safety performance, production targets, and attendance standards.
• Operational Standards: Set and consistently maintain high standards across all operations, focusing on productivity, accuracy, customer service, hub organization, internal communication, inter-departmental cooperation, and overall safety.
• Compliance and Safety: Ensure strict adherence to all safety policies and procedures by every employee at all times, operating in full compliance with department, station, corporate, and OSHA requirements.
• Resource Management: Manage and optimize department resources to guarantee maximum output, uphold accuracy, and achieve high efficiency in all operational processes.
• Employee Development: Establish and promote a positive, team-oriented work environment, emphasizing employee involvement, proactive communication, and continuous improvement; implement personal development plans and provide detailed orientation, skills and safety training, necessary materials, regular evaluations, and proactive coaching to support professional growth.

The Must-Haves
• Background: Supervisory level role requiring an understanding of warehouse and logistics operations, ensuring the smooth flow of nightly package processing.
• Experience: Demonstrable ability to manage operational schedules, with availability to work flexible night shift hours, up to 5 days per week.
• Skills: Strong capabilities in both oral and written communication for clear instruction and reporting; proficient working knowledge of Microsoft Office applications for administrative tasks; physical ability to lift up to 70 lbs. (32 kgs.) as required in a warehouse setting; aptitude for working effectively within a busy warehouse environment.
• Bonus: Bachelor’s Degree or International equivalent; prior management experience.