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Client Service Associate
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Job Description
US/Asia Transfer Associate, Client Service (Mandarin Speaker), 2027 | AlphaSights
The Tone:
This is a full-time Associate role at AlphaSights, initially located in New York, United States, with a permanent relocation to Hong Kong after approximately six months. AlphaSights is an information services firm with over 2,000 professionals globally, connecting leading investment funds, strategy consultancies, and Fortune 500 companies with niche experts. This role is crucial for delivering client service excellence by linking clients to expert knowledge and supporting decision-making. The program offers immediate personal impact and a clear career path within a global setting.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person New York, United States
• Pay: $90000–$110000 yearly
• Team: Client Service team
• Mission: Connect top-tier client organizations with expert knowledge to inform their decision-making and drive progress.
• Tech Stack: AI-powered sourcing tools
What You’ll Actually Do
• Communicate: Own end-to-end client-expert communications, including screening and negotiating with relevant experts to find the best possible matches.
• Utilize: Employ AI-powered sourcing tools to map complex industry value chains and identify and engage with appropriate experts.
• Comprehend: Understand the project and market context, as well as the legal and regulatory environment in which clients and experts operate.
• Manage: Multitask across parallel workstreams to handle multiple client projects from investors, strategists, and dealmakers.
The Must-Haves
• Background: Bachelor Degree. Entry-Level. Strong academic credentials (undergraduate GPA of 3.3 or above).
• Experience: Relevant internship experience.
• Skills: Fluent English, Fluent Mandarin, Professional communication, Negotiation, Project management.
• Bonus: Noteworthy extracurricular achievement throughout school and university, Work authorization in the United States (STEM/OPT eligibility considered).
