Account Manager – Accelerated Pathway Program

Job Description

Account Manager | C.H. Robinson

The Tone:
This is a full-time, hybrid role at C.H. Robinson, a global leader in Lean AI supply chains. The company combines expert people, an effective operating model, and industry-leading technology to drive smarter decisions and stronger results. In this role, you will be immersed in customer-facing work, leveraging data and innovation to shape supply chain solutions and growth strategies. Your work will directly contribute to making a meaningful impact every day by solving complex challenges.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid
• Pay: $24.28 – $54.99 hourly
• Mission: Take ownership of customer accounts, shaping supply chain solutions and delivering measurable value.
• Tech Stack: Digital and AI-enabled insights, Data analytics, Technology

What You’ll Actually Do
• Develop Expertise: Build broad supply chain expertise by learning industry fundamentals through structured training, mentorship, and real-time problem-solving.
• Build Customer Relationships: Establish and maintain trust-based relationships with customers by understanding their business and solving daily supply chain challenges.
• Own Shipment Execution: Manage shipment execution from planning through delivery, using digital and AI-enabled insights to anticipate risk and ensure reliable customer outcomes.
• Drive Improvements: Leverage data analytics and technology to identify trends, uncover root causes, and implement improvements in service, cost, and reliability.
• Participate in Planning: Engage in customer business reviews and planning sessions, identifying opportunities for new lanes, service expansions, and value-added solutions.

The Must-Haves
• Background: Bachelor’s degree completed or in progress, with graduation expected by summer 2027; entry-level position as part of a 24-month program for new graduates.
• Experience: Demonstrated experience using a customer perspective to guide decisions and actions.
• Skills: Strong analytical, problem-solving, and data-driven decision-making skills; excellent communication and interpersonal abilities to build rapport and collaborate effectively.
• Bonus: Ability to manage multiple priorities in a deadline-driven environment; proven leadership or team involvement in internships, projects, or student organizations; values a diverse and inclusive work environment.