B2B Account Manager – B2B Sales Development

Job Description

Industrial Zone Account Manager | SF Express

The Tone:
This is a full-time role at SF Express, located in China. SF Express is a leading logistics company dedicated to providing comprehensive and efficient delivery solutions. This role is crucial for expanding our B2B client base within industrial zones and ensuring sustained growth through strategic client acquisition, deep cultivation, and robust relationship management.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person – China
• Mission: To drive business growth and maintain strong client relationships within industrial zones by developing B2B logistics solutions.

What You’ll Actually Do
• Market Development: Identify and develop new B2B business opportunities by sourcing leads through company channels and independent research.
• Sales Operations: Manage client contracts, quotations, payment collection, and internal process approvals, while resolving any operational bottlenecks.
• Client Retention: Maintain strong client relationships through regular informal visits and company gifts, understanding client needs and preventing competitor engagement.
• Business Expansion: Deeply cultivate existing B2B potential clients by expanding services for smaller accounts and increasing penetration with larger clients.
• Client Recovery & Insights: Re-engage lost clients by coordinating solutions and matching resources, and provide strategic feedback on market dynamics, including competitor activities.

The Must-Haves
• Background: Associate Degree or higher in any major, coupled with previous experience as a B2B account manager or in the logistics industry.
• Experience: Proven high familiarity with industrial zones and successful experience developing manufacturing clients. Demonstrated ability to implement competitor defense strategies is required. Prior experience from logistics companies (e.g., Kua Yue Express, Junyun Talent Services, You Tai You Du Tech, Anhui Supin Youxuan Network, Wuxi Shunsu Logistics, JD, Jingbangda Supply Chain, Jingxun Di, Debon), manufacturing enterprise logistics departments, industrial production enterprises, or B2B e-commerce platforms is highly valued.
• Skills: Strong relationship building and maintenance capabilities, keen business foresight and insight, precise client needs analysis and understanding, independent problem analysis and resolution skills, effective cross-departmental communication and collaboration, mature business negotiation abilities, and systematic project operation with heavy cargo solution expertise.
• Bonus: Existing client relationships within enterprise or production logistics, and deep industry experience in B2B sectors.