Business Manager COO

Job Description

Business Manager COO, Director | Mitsubishi UFJ Financial Group

The Tone:
This is a full-time role at Mitsubishi UFJ Financial Group, located in Amsterdam. MUFG is one of the world’s leading financial groups, with 150,000 colleagues globally, striving to make a difference for clients, organizations, and communities. The company stands for its values, building long-term relationships, serving society, and fostering shared and sustainable growth. In this role, you will be a key member of the COO Management Team, providing strategic support to the Chief Operations Officer and leadership team to ensure effective decision-making, strategic execution, and organizational effectiveness within a complex financial services environment.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person Amsterdam
• Team: Key member of the COO Management Team, supporting the Chief Operations Officer (COO) and COO Leadership Team.
• Mission: This person drives governance, business management, performance oversight, and executive coordination across the COO function to ensure strategic execution and organizational effectiveness.
• Tech Stack: Microsoft Office (PowerPoint, Excel)

What You’ll Actually Do
• Strategic Support: Support the COO in executing strategic priorities, business objectives, and leadership accountabilities within the COO function.
• Operating Model Development: Drive the continuous development of the COO operating model, governance structures, and management disciplines.
• Business Management Oversight: Oversee business management activities including governance, workforce planning, financial oversight, resource management, and performance monitoring.
• Executive Reporting: Develop and deliver high-quality management information, executive reporting, dashboards, presentations, and briefing materials for senior stakeholders.
• Executive Coordination: Coordinate governance forums, management meetings, and executive committees, ensuring effective agendas, action tracking, and follow-up.

The Must-Haves
• Background: Bachelor’s degree or equivalent professional qualification; Director corporate title; significant experience within financial services, banking, or another highly regulated environment.
• Experience: Proven experience supporting executive committees, governance forums, senior executives, and leadership teams. Demonstrated success in governance, business management, strategic planning, performance management, and executive reporting. Experience operating across complex organizational structures and managing senior stakeholder relationships.
• Skills: Excellent communication, influencing, and stakeholder management skills. Strong strategic thinking, analytical, and problem-solving capabilities. Advanced Microsoft Office skills, particularly PowerPoint and Excel.
• Bonus: Experience working within a COO function and directly supporting a senior executive is highly desirable. Professional qualifications in Business, Finance, Strategy, Project Management, or Change Management are advantageous.