Progression Manager

Job Description

Operations Manager | Newton School

The Tone:
This is a full-time role at Newton School, located in Sonipat, Haryana, India. Newton School of Technology (NST) is redefining higher education in India by building an industry-first learning ecosystem focused on technology, innovation, and employability. The Progression Manager position is crucial for driving student success, engagement, and academic continuity throughout the student lifecycle, ensuring learners progress confidently and achieve meaningful career outcomes. This role requires a proactive, student-centric individual who ensures students remain motivated, supported, and on track academically and professionally.

The TL;DR
• Role: Full Time
• Location: In-person – Sonipat, Haryana, India
• Mission: This person ensures every learner progresses confidently through their educational journey and achieves meaningful career outcomes through proactive support and engagement.
• Tech Stack: Google Sheets, Excel

What You’ll Actually Do
• Student Success: Proactively monitor student attendance, academic performance, and engagement to identify potential risks early.
• Intervention Design: Design and execute intervention strategies such as mentoring plans, academic support sessions, and counseling coordination.
• Problem Ownership: Take end-to-end ownership of student-related concerns and escalations, implementing effective solutions without requiring constant direction.
• Cross-functional Collaboration: Collaborate with faculty, academic operations, and leadership teams to improve student outcomes and the learning environment.
• Data Analysis: Build and maintain dashboards, trackers, and reports to monitor student performance and engagement trends using Google Sheets and Excel.

The Must-Haves
• Background: Manager level, with core domain knowledge in student success, academic operations, mentorship, counseling, or learning & development roles.
• Experience: 4-6 years of experience in student-facing roles, with proven proficiency in Google Sheets / Excel for data tracking, reporting, and analysis.
• Skills: Strong problem-solving and decision-making capabilities, excellent interpersonal and communication skills, and effective stakeholder management.
• Bonus: High ownership mindset, proactive and solution-oriented approach, comfort handling escalations, student-first mindset, and strong emotional intelligence.