Business Banking Specialist

Job Description

Relationship Business Banking Specialist | PNC Bank

The Tone:
This is a full-time role at PNC Bank, located in Pikesville, MD. PNC focuses on delivering an exceptional experience for customers and fostering an inclusive workplace where employees can thrive. The bank is committed to being a differentiator and competitive advantage in the markets it serves. This role is crucial for growing the bank’s share of wallet within consumer and business banking segments, directly contributing to client success and the company’s overall business objectives.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Pikesville, MD
• Pay: $57750–$96250 yearly
• Team: Part of the Retail Branch organization, collaborating with branch teams and Business Bankers.
• Mission: Acquires and expands share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue.

What You’ll Actually Do
• Acquire and Expand: Acquire and expand share of wallet for Consumer and Business Banking opportunities with up to $2MM in sales revenue.
• Generate Leads: Proactively generate leads and appointments, conducting them both inside and outside the branch environment.
• Cultivate Partnerships: Develop ecosystem leadership inside and outside the branch as a Center of Influence, introducing clients to appropriate PNC partners and ensuring follow-up.
• Deliver Client Experience: Differentiate the client experience through advanced conversation skills and tailored solutions for deposits, lending, cash management, payments, and investing.
• Manage Risk and Operations: Manage risk by adhering to all policies and procedures, demonstrating sound judgment, and participating in efficient and accurate branch daily operations.

The Must-Haves
• Background: Bachelor Degree; core domain knowledge in banking products and services.
• Experience: Experience in acquiring and expanding share of wallet for consumer and business banking clients, coupled with knowledge of bank products and services.
• Skills: Customer Experience Management, Selling, Banking Products, Managing Risk, Effective Communications.
• Bonus: Accountability, Client Loyalty, Identifying Opportunities, Leveraging Technology.