Graduate, Agency Product Operations – Agency Product Growth

Job Description

Global Product Strategy & Operation Graduate (Scaled Growth ) | TikTok

The Tone:
This is a full-time graduate role at TikTok, located in a selected US city, with specific compensation details provided for Los Angeles County. TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy globally. The Scaled Growth team helps agencies achieve their marketing goals on TikTok by combining operational expertise and sales acumen with a customer-centric mindset, allowing agencies to unleash their creative side, connect with audiences, or be discovered. This graduate position offers opportunities to pursue bold ideas, tackle complex challenges, and unlock growth within this team.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Selected US City
• Pay: $76000–$128000 yearly
• Team: Scaled Growth
• Mission: This person supports the identification of product opportunities and operational improvements to drive scalable growth for agencies on TikTok.

What You’ll Actually Do
• Product Discovery: Identify product opportunities catering to the needs of both large and small agencies, and assist in translating them into actionable product requirements for internal and external product platforms.
• Platform Development: Support the development and iteration of the Agency Portal, enabling scalable agency onboarding and driving growth for both new and existing revenue.
• Process Improvement: Support and assist in streamlining the agency product inbound process, collecting and structuring requests from Sales, Marketing, and regional teams.
• Cross-functional Collaboration: Partner with Product, Engineering, Data, and Operations teams to support end-to-end execution and help resolve bottlenecks in agency workflows.
• Performance Tracking: Track key metrics to measure product adoption, operational efficiency, and overall business impact.

The Must-Haves
• Background: Individuals who are completing or have recently completed a Bachelor’s degree in computer science or a related discipline.
• Experience: This is an early career graduate role.
• Skills: Strong innovative thinking and an execution-oriented mindset, excellent cross-functional collaboration skills, ability to structure ambiguous and complex problems and drive consistent follow-through on resolutions, and high resilience and adaptability to a working environment.